UniverOnline Shipping Policy
We are committed to delivering your order safely and efficiently throughout Pakistan. This shipping policy outlines the details of our delivery process, timelines, and costs.
Order Processing
Orders are typically processed within 2-5 business days after receiving your order confirmation.
You will receive a cash on delivery parcel in the few working days.
We offer TCS as shipping methods to cater to your needs and budget. The associated costs will be displayed at checkout based on your order details.
Free Shipping
We may offer free shipping promotions from time to time or on some products continuesly. These promotions will be clearly advertised on our website or communicated during checkout.
Delivery Areas
We currently deliver to all major cities and towns in Pakistan. If you are unsure about delivery to your specific location, do place your order and one of our representative will call you & confirm or cancell your order accordingly.
Tracking Your Order
Once your order ships, you can request your order tracking number on whatsapp support. You can use this number to track the progress of your delivery on the courier company’s website.
Delivery Timeframes
The estimated delivery timeframes mentioned above are guidelines and may vary depending on your location and order contents. Unexpected circumstances such as bad weather or public holidays can also cause delays.
International Shipping
We currently do not offer international shipping.
Order Changes or Cancellations
We strive to process orders as quickly as possible. If you need to make changes to your order or request a cancellation, please contact us immediately. We will do our best to accommodate your request if the order has not already been shipped.
Returns and Exchanges
Please refer to our return and exchange policy for information on how to return or exchange your order.
Contact Us
If you have any questions about our shipping policy, please don’t hesitate to contact us through our website contact form, email at support@univeronline.store, or by phone at +923369286362.
We appreciate your understanding and look forward to serving you!